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Abandonment Research on Shopify: Exit Surveys, Abandoned-Checkout Emails and Post-Purchase Surveys Compared
Shopify Conversion Optimisation
Jo Badenhorst

Abandonment Research on Shopify: Exit Surveys, Abandoned-Checkout Emails and Post-Purchase Surveys Compared

Compare Shopify exit surveys, abandoned-checkout email research and post-purchase surveys by reach, timing, sampling bias and analytical value.

Shopify Conversion Optimisation
Before and after showing search icon vs exposed search bar on mobile
A/B Testing & Experimentation
Kelly Cruickshank

Exposed Mobile Search on Shopify: Results From 12 A/B Tests

We reviewed 12 exposed mobile search experiments across 11 Shopify brands. See where the test lifted conversion, where it did not, and what to check before testing it.

A/B Testing & Experimentation
What to Expect From an A/B Testing Agency
A/B Testing & Experimentation
Kelly Cruickshank

What to Expect From an A/B Testing Agency

A practical guide to what an A/B testing agency should deliver before, during and after a Shopify experiment, plus the red flags to watch for.

A/B Testing & Experimentation
Conversion Audit Checklist: What Should I Look for in a CRO Audit?
CRO Agency & Audit Insights
Nermin Canik

Conversion Audit Checklist: What Should I Look for in a CRO Audit?

Use this conversion audit checklist to assess evidence, UX, Shopify data, technical feasibility and PECTI priorities in a CRO audit.

CRO Agency & Audit Insights
The Buy Trifecta: Helping your customers buy now, buy more and buy again
Shopify Conversion Optimisation
Kelly Cruickshank

Conversion Rate vs AOV vs Retention: What Should Your Shopify Store Optimise First?

Conversion Rate is not always the best first priority. Learn how Buy Now, Buy More and Buy Again work together, and how benchmarks can guide deeper CRO investigation.

Shopify Conversion Optimisation
A/B Testing vs Multivariate Testing: When to Use Each for Shopify CRO
A/B Testing & Experimentation
Peter Gardner

A/B Testing vs Multivariate Testing: When to Use Each for Shopify CRO

A Shopify CRO guide for DTC brands on when to use A/B testing, A/B/n testing and multivariate testing, with practical examples from testing work.

A/B Testing & Experimentation

215% Increase in Conversion Rate from CRO-Led Redesign

Discover how a CRO-led redesign drove +215% conversion rate and +106% in revenue per visitor for this food brand.
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More than Just Conversion Rate: What Problems Can CRO Solve?
Shopify Conversion Optimisation
Rich Kimber

More than Just Conversion Rate: What Problems Can CRO Solve?

CRO can diagnose more than low conversion rate. For Shopify brands, it can expose the buying problems behind weak AOV, poor repeat purchase, rising CAC and stalled growth.

Shopify Conversion Optimisation
Interpreting A/B Test Results: A Guide to Statistical Significance
A/B Testing & Experimentation
Peter Gardner

Interpreting A/B Test Results: A Guide to Statistical Significance

Statistical significance is probably the most misunderstood aspect of A/B testing. Here's everything you need to know without having to memorise a stats textbook.

A/B Testing & Experimentation
How to Optimise Shopify PDPs for Higher Conversions
Shopify Conversion Optimisation
Peter Gardner

How to Optimise Shopify PDPs for Higher Conversions

Product detail pages are really pulling their weight these days, with an increasingly important role in AI search visibility. Here's how to optimise your PDPs, whether you're stuck for ideas...

Shopify Conversion Optimisation
Quick CRO Wins: Simple Tweaks that Boost Conversions Fast
Shopify Conversion Optimisation
Jo Badenhorst

Quick CRO Wins: Simple Tweaks that Boost Conversions Fast

CRO quick wins - are they even a thing? Short answer: yes, but don't expect miracles. We work to six-month benchmarks for a good reason - like all meaningful growth...

Shopify Conversion Optimisation
8 Top Ways to Reduce Cart Abandonment
Shopify Conversion Optimisation
Rich Kimber

8 Top Ways to Reduce Cart Abandonment

What happens before the cart can have just a big an impact as the cart experience itself. Nasty surprise with delivery cost? Bye bye buyer. Use these tried and proven...

Shopify Conversion Optimisation
What Questions to Ask a CRO Agency?
CRO Agency & Audit Insights
Peter Gardner

What Questions to Ask a CRO Agency?

So you're thinking about hiring a CRO agency - how do you separate the good from the bad from the great? Hiring well always comes down to the quality of...

CRO Agency & Audit Insights
How to Optimise Website Navigation for eCommerce
Shopify Conversion Optimisation
Rich Kimber

How to Optimise Website Navigation for eCommerce

Website navigation might not be glamorous, but for CRO it's the gift that keeps on giving. Here are the essentials to optimising navigation for your ecommerce site, covering menus, labelling...

Shopify Conversion Optimisation
Best Shopify and eCommerce CRO Agencies in 2026: How to Read the Lists Before You Choose One
CRO Agency & Audit Insights
Peter Gardner

Best Shopify and eCommerce CRO Agencies in 2026: How to Read the Lists Before You Choose One

Search for best CRO agencies, best eCommerce CRO agencies, or best Shopify CRO agencies and you will run into a bit of a problem quite quickly. There are lists everywhere....

CRO Agency & Audit Insights
Building a CRO Experimentation Culture for eCommerce
A/B Testing & Experimentation
Rich Kimber

Building a CRO Experimentation Culture for eCommerce

Why is experimentation so important to ecommerce growth, what does it mean to embed a culture of experimentation in your business, and how do you even do it? Step this...

A/B Testing & Experimentation
How to Set Up a CRO Dashboard: Metrics That Matter
Analytics & CRO Tools
Peter Gardner

How to Set Up a CRO Dashboard: Metrics That Matter

Do you look at your ecommerce analytics and think: “Ok. What do we do with this now? If you’ve ever had even a hint of that what-now feeling, you’re not...

Analytics & CRO Tools
5 Ways a CRO Agency Boosts Your Shopify Store’s Conversion Rate
CRO Agency & Audit Insights
Rich Kimber

5 Ways a CRO Agency Boosts Your Shopify Store’s Conversion Rate

Why hire a CRO agency? Sure, they can add reviews, improve your page speed, put the social proof near the add-to-cart, yadda yadda. But you already know plenty of the...

CRO Agency & Audit Insights
How to Increase the Conversion Rate of Your Sample Pack to Full-Size Purchase on Shopify
Shopify Conversion Optimisation
Peter Gardner

How to Increase the Conversion Rate of Your Sample Pack to Full-Size Purchase on Shopify

Product samples: a nice giveaway that bleeds cash and skyrockets your CAC, or a well-oiled conversion-driving machine? The difference is in attention to detail and preparation. Here's how to set...

Shopify Conversion Optimisation
A/B Testing Benchmarks for eCommerce: What a Good Win Rate Actually Looks Like
A/B Testing & Experimentation
Peter Gardner

A/B Testing Benchmarks for eCommerce: What a Good Win Rate Actually Looks Like

What is a good A/B testing win rate in ecommerce? Public figures often land around 10–20%, depending on the definition. Blend's internal positive-result rate is 70.44%. Here's how to compare...

A/B Testing & Experimentation
Text: How to Choose a CRO Agency: Picking the Right One for Your Business. Thought bubbles to one side, illustrating questions you might ask when choosing a CRO agency.
CRO Agency & Audit Insights
Peter Gardner

How to Choose a CRO Agency: Picking the Right One for Your Business

There are CRO agencies and there are CRO agencies. How do you know which is the right one for your business? Learn what to look for, what to ask, and...

CRO Agency & Audit Insights
What Is a Marketing Experiment? A Practical Guide to CRO and Digital Experimentation
A/B Testing & Experimentation
Rich Kimber

What Is a Marketing Experiment? A Practical Guide to CRO and Digital Experimentation

What is a marketing experiment? The key questions answered and everything you need to know about experimentation for CRO.

A/B Testing & Experimentation
Blend Commerce Wins Global CRO Agency of the Year 2026
CRO Agency & Audit Insights
Rich Kimber

Blend Commerce Wins Global CRO Agency of the Year 2026

Blend Commerce has been named Global CRO Agency of the Year 2026 at the Global Agency Awards, and we don’t mind admitting we’re going to take a moment to enjoy...

CRO Agency & Audit Insights
When Should You Test and When Should You Implement Straight Away? The Ultimate Guide to Making Decisions in CRO
Shopify Conversion Optimisation
Rich Kimber

When Should You Test and When Should You Implement Straight Away? The Ultimate Guide to Making Decisions in CRO

Most houses have a junk drawer. You know the one. Stuff just gets thrown in there. Rubber bands, receipts you'll never look at, old batteries. Those little pointy tools you...

Shopify Conversion Optimisation