Blend Commerce is a specialist Shopify CRO agency helping established DTC Shopify and Shopify Plus brands improve conversion rate, average order value, revenue and customer value.
We combine CRO strategy, UX/UI, Shopify development, A/B testing, implementation and QA through an in-house team, helping brands move from insight to action without relying on disconnected partners.
Measurable results. Genuine partnership
OUR STORY
Your goal is to increase your revenue. Our goal is to increase your revenue.
Choosing the right partner for your eCommerce growth isn’t just about data - it’s about finding a team that understands your vision and treats your business like its own. Blend was born from a desire to do things differently. Our founders combine years of industry expertise with a genuine passion for helping brands succeed, frustrated by agencies that treated clients as mere numbers.
From day one, we committed to being more than just a service provider. We built our in-house team to ensure that every strategy is crafted with care, precision, and a deep understanding of your unique challenges. Over the years, we’ve worked closely with brands, listening, learning, and evolving together, to deliver measurable results that you can see in your bottom line.
Our journey is defined by collaboration and continuous improvement, and it’s why our clients know us as true partners in growth. Yes, when you choose Blend, you’re getting data-driven strategies; but you’re also getting a team that is dedicated to your success.
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88% Lift in Conversion Rate
Snack brand Jackson's partnered with Blend to turn CRO insight into a six-month roadmap of prioritised improvements. By optimising the PDP experience, subscription clarity, cart behaviour and high-impact A/B tests, Jackson's achieved 108% revenue growth, an 88% lift in conversion rate and 309% new subscriber rate.
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170% Increase in Total Sales
Home fragrance brand Azuna used Blend's structured Shopify CRO programme to move from isolated improvements to a governed optimisation roadmap. Through analytics review, behavioural insights, UX improvements, testing and implementation, the brand improved total sales by 170%, revenue per visitor by 32% and subscription rate by 121%.
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111% Increase in Conversion Rate
This sports nutrition brand worked with Blend to improve the customer journey through CRO implementation, UX refinement and clearer on-site positioning. The work helped create more consistent gains across the funnel, including a 29% increase in total revenue and a 90% increase in revenue per visitor, despite a 32% drop in online store visits.
Award Recognition That Validates Our CRO Process
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CRO Agency of the Year 2026
Blend Commerce demonstrates that genuine impact is a product of strategic clarity, not headcount. With a lean team, the agency has structured a compelling offer and delivered remarkable results for clients, with revenue metrics and turnover rates that would be impressive at any scale, let alone this one. -
CRO Agency of the Year 2025
“An exceptionally strong and well-structured agency that consistently exceeds objectives. Blend Commerce demonstrates mature, transparent processes and a deep, data-driven approach that builds real confidence in their work. A savvy, highly capable agency deserving of recognition“ -
Agency of the Year 2025 (medium)
“Blend Commerce impressed us with its focused proposition and a rigorous experimentation process that was both easy to understand and replicate. The team’s clarity of focus and strong project planning were evident throughout, driving excellent results not only internally but also for clients.” -
eCommerce Agency of the Year 2025 (small)
“It’s incredibly refreshing to see an agency not only delivering results but doing so with the rigour of solid processes and documentation at its core. The long-standing client relationships and impressive audit-to-retainer conversion rate are clear indicators of consistent value and deep client trust. On the technical front, the custom subscription and tiered gifting solutions reflect real platform mastery, going far beyond out-of-the-box Shopify builds.” -
Standout CRO Agency of the Year 2025
“This agency sets the benchmark for CRO excellence, combining a clear and repeatable process with platform-specific expertise. With outstanding case studies, transparent data, and impressive performance uplifts, Blend Commerce demonstrates both operational maturity and meaningful business impact.”
Ollie Russell
Head of Design & Development
Cole Hietink
Senior Developer
Ashley Culy
Senior Developer
Andra Miclaus
Lead Project Manager
Jo Badenhorst
UX Strategist
G'Anne Abrahams
Project Manager
Nermin Canik
Lead CRO Strategist
Rich Kimber
Commercial Growth Lead
Video testimonials
Some of our social ramblings
Here’s what to expect:
- After you get in touch, one of the Blend Directors will reach out within 1 business day.
- We'll ask for more detail about your business to assess whether Blend is the right fit, and if not, we'll recommend someone who is.
- If it looks like we can help, you’ll be invited to a call to dig into the challenges you’re facing and the numbers behind them.
- From there, we’ll outline clear steps to help get things on track.
