Core focus

Our experienced and talented team obsess on how we can help you build the best experience for your customers.

Customer Experience (CX) is the cornerstone of both Customer Acquisition and long-term Customer Retention.

By improving your brand, website and communication touchpoints, we can gain significant improvements to your key metrics such as Customer Lifetime Value (CLV), Customer Acquisition Cost (CAC) and Conversion Rate (CR).

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Featured work
217% increase in sales through a Shopify store redesign

Although sales had been growing, Grams28 knew they needed to improve conversion. Blend worked with the bespoke leather goods brand to make this happen.

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29% of total revenue from Email Marketing with Klaviyo

Hunter & Gather knew they had more potential with Klaviyo. Blend worked with food brand to create a unique way to capture and convert customers.

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Awards

  • CRO Agency of the Year

  • eCommerce Agency of the Year

  • Dev Agency of the Year (medium)

  • Agency of the Year (small)

  • Innovative Agency of the Year

  • Retail / eCommerce Website of the Year - laura-james.co.uk

  • Employer of the Year (small)

  • Agency of the Year (medium)

  • Agency of the Year (small)

  • Business Enabler of the Year

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Recent articles

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Tech stack

Shopify & Klaviyo

As a specialist Shopify development and marketing agency, we have the experience, tools and resources to help you get more visitors, and most importantly, turn more of those visitors into paying customers. We work with Shopify Plus merchants across the globe, implementing innovative growth strategies that are proven to get the most of your Shopify platform. Take a look at our Services page, where you can learn more about Email, CX and the other tools at our disposal.