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Other agencies |
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What that means for you |
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Mixed teams and outsourcing
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100% in-house Shopify expert team
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Consistent quality, one accountable team
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Fragmented services, you fill the gaps
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Full-stack CRO: strategy, design, dev, copy, PM
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Plan, build, test, and go live without hand-offs
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Basic analytics only
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Advanced data and behavioural analysis: GA4, Shopify Analytics, heatmaps, session recordings, competitor benchmarks, NPS
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We fix causes, not symptoms
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6-12 month retainers
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No long-term lock-in
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Stay for results, not a contract
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Infrequent check-ins
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Dedicated project manager available daily
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Fast answers and faster fixes
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Fixed packages and rigid retainers
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Flexible hourly packages: 20, 30, 40 hours
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Scale up or down with workload
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Generalist approach
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Shopify-first consultancy
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Deep platform expertise and speed
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Copy excluded or outsourced
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Copywriting and messaging optimisation included
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Design and message work together to convert
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Minimal QA, higher risk
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Rigorous QA and QC with senior sign-off
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Safe launches and clean experiments
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Local focus only
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Global team with cross-market insight
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What works in the UK, US, Australia and beyond
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Ad-hoc or basic scoring
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Data-driven prioritisation using PECTI
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Highest-impact work first and clear roadmaps
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Limited enterprise experience
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Proven with high-growth Shopify brands
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Comfortable at scale and disciplined
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What brands tell us after working with other CRO agencies
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One team, one standard
Everything stays in-house across strategy, design, development, copy, and QA. No quality roulette. Your roadmap moves without stalls.
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Full-stack CRO, end to end
We do the planning, building, testing, and push live. You get momentum and results, not a to-do list.
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Real research, not guesswork
Analytics plus behaviour. Heatmaps, recordings, on-site surveys, and Shopify data to find root causes.
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No lock-in
If we are not delivering, you do not stay. That keeps us sharp and your risk low.
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Daily access to your PM
Questions answered fast. Issues fixed faster. Communication should speed you up.
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Flexible hours, modular plans
Pick 20, 30, or 40 hours. Scale with seasonality, launches, and test velocity.
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Shopify specialists
Themes, Liquid, Checkout, apps, and constraints. We know what works and what is possible.
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Copy that converts
Design gets attention. Copy earns clicks. We align message and tone with how your buyer decides.
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Serious QA and QC
Peer reviews, device and browser sweeps, tracking checks, senior sign-off. Clean rollouts.
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Global brain, local fit
We work across the UK, US, and Australia and adapt to local buyer behaviour.
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PECTI prioritisation
Proof, Ease, Cost, Time, Impact. We score the backlog, start where ROI hits fastest, and show you why.
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Comfortable at scale
We have worked with high-growth Shopify brands. That means process, governance, and pace.
Shopify CRO
How is Blend different from a typical CRO agency?
Most CRO agencies focus on generating ideas or running isolated tests. Blend operates as an extension of your eCommerce team, combining deep research, prioritised strategy, senior execution, and ongoing implementation. Our work is structured around commercial impact, not just experimentation volume.
Do you only work with Shopify brands?
Yes. Blend specialises exclusively in Shopify and Shopify Plus. This means our CRO strategies, technical solutions, and testing frameworks are built specifically for the Shopify ecosystem, not adapted from other platforms.
What's included in a Blend CRO Audit?
Our CRO Audits go far beyond surface-level UX feedback. Each audit includes quantitative analysis, qualitative research, competitor benchmarking, and a prioritised CRO roadmap scored using our PECTI framework. Clients typically receive 40+ actionable recommendations aligned to revenue impact.
Can we implement the CRO recommendations ourselves?
Yes. Many clients with in-house teams use our audits as a strategic blueprint for internal implementation. We provide clear prioritisation, technical context, and commercial reasoning so teams can execute confidently without guesswork.
What if we want ongoing CRO support after the audit?
Blend offers retained CRO Programs through our CRO Implementation service for brands that want continuous optimisation, testing, and implementation. Many clients start with an audit and move into a retainer once internal capacity or speed becomes a constraint.
How senior is the team working on our account?
All Blend work is delivered by senior CRO strategists, designers, and developers. We don't outsource strategy, and we don't hand accounts to juniors after onboarding. This ensures consistency, speed, and commercial accountability.
Do you guarantee CRO results?
CRO is not a guarantee-based discipline. What we do guarantee is a rigorous, data-led process, prioritised execution, and transparent reporting. Every recommendation is backed by evidence, testing logic, or prior proof of concept.
Is Blend suitable for in-house eCommerce teams?
Yes. Many of our clients have strong internal teams. Blend is often brought in to provide strategic direction, testing expertise, and prioritisation frameworks that accelerate internal execution rather than replace it.
How quickly will we see results from CRO?
Some improvements deliver immediate uplift, while others compound over time. CRO is most effective when treated as a programme rather than a one-off project. We focus on both short-term wins and long-term revenue growth.
Do you require long-term contracts?
No. Our Shopify CRO retainers run month to month. We typically recommend an initial 3-month implementation period. This allows enough time to prioritise opportunities, ship meaningful changes, and measure impact.
Do you outsource work?
No. Everything is delivered in-house by the Blend team.
Can we start small?
Yes. Many brands start with a CRO Audit or a focused implementation phase before scaling into ongoing optimisation. This allows you to validate opportunities, build confidence in our approach, and decide what level of support makes sense for your team.