Jackson’s
18.40% increase in Conversion Rate
A/B Test
Alternate CTA Colour
During the CRO audit we conducted for the brand, we noticed that all CTA buttons on product detail pages like Add to Cart, Rewards, Chat, and Keep Me Updated, were presented in the same colour and priority. We hypothesised that this could make it difficult for users to understand which CTA to use to proceed to the next step.
The Results
When changing the colour of the Add to Cart CTA button, we observed an overall +8.14% increase in clicks on Add to Cart, and an 18.40% increase in eCommerce Conversion Rate. We set Variant 1 live permanently. We also observed a +66% increase in Clicks on Add to Cart, 5% increase in eCommerce Conversion Rate, a +10% increase in AOV, and a +16.40% increase in Average Purchase Revenue per User, all for New Visitors. We implemented Variant 1 permanently.
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18.40%
Increase in Conversion Rate -
8.14%
Increase in Clicks on Add to Cart -
10%
Increase in Average Order Value for New Visitors
More A/B Tests
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Search & NavigationRedesigning the Mobile Category Menu Strengthens Funnel Engagement
A redesigned mobile category menu helped shoppers move more confidently from browsing to cart and checkout.
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Collection Page (PLP)Analysing Intent on Blog Pages to Optimise CTAs
Replacing a cafe-focused blog CTA with a shop-focused route helped content readers move into the buying journey, increasing conversion rate and collection engagement.
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Product Page (PDP)Increase PDP Purchase Confidence with a Featured Review
Prominently showcasing a strong customer review helped validate the product at the point of decision, increasing revenue per visitor and average order value.