Jackson’s
18.40% increase in Conversion Rate
A/B Test
Alternate CTA Colour
During the CRO audit we conducted for the brand, we noticed that all CTA buttons on product detail pages like Add to Cart, Rewards, Chat, and Keep Me Updated, were presented in the same colour and priority. We hypothesised that this could make it difficult for users to understand which CTA to use to proceed to the next step.
The Results
When changing the colour of the Add to Cart CTA button, we observed an overall +8.14% increase in clicks on Add to Cart, and an 18.40% increase in eCommerce Conversion Rate. We set Variant 1 live permanently. We also observed a +66% increase in Clicks on Add to Cart, 5% increase in eCommerce Conversion Rate, a +10% increase in AOV, and a +16.40% increase in Average Purchase Revenue per User, all for New Visitors. We implemented Variant 1 permanently.
-
18.40%
Increase in Conversion Rate -
8.14%
Increase in Clicks on Add to Cart -
10%
Increase in Average Order Value for New Visitors
More A/B Tests
-
Product Page (PDP)Increase Revenue per Visitor with Earlier Product Descriptions
Moving technical product information closer to the purchase decision increased revenue per visitor by 25% and average order value by 27%.
-
HomepageIncrease Homepage Conversion with Earlier Value Propositions
Bringing four key reassurance messages into the early homepage journey improved conversion and revenue per visitor.
-
Product Page (PDP)Increase Desktop Revenue with Earlier PDP Recommendations
Moving complementary product recommendations into the PDP buying area produced a strong desktop response and exposed a mobile trade-off.