iGel Beauty
28% Increase in Conversion Rate
iGel Beauty partnered with Blend to shift from discount-led growth to sustainable, conversion-focused performance on Shopify. Although traffic was consistent, conversion rate and Add to Cart performance indicated friction within the shopping experience, particularly for new customers navigating a wide product catalogue.
Following a detailed Shopify CRO audit, we identified opportunities to improve product discovery, trust signals, and purchase confidence. We implemented enhanced PDP layouts, clearer product differentiation, improved placement of user-generated content, and introduced a guided product quiz to reduce overwhelm and personalise the buying journey.
Through structured A/B testing and iterative conversion rate optimisation across high-impact funnel areas, iGel Beauty achieved a 28% increase in conversion rate, a 25% increase in total orders, and an 11% increase in add to cart rate. The improvements were driven by clearer product education, stronger trust signals, and a more intuitive Shopify shopping experience tailored to beauty buyers.