What you can expect to see when you work with us

Average 3 month uplifts for Blend clients:
78% Conversion Rate Find out More
19% Average Order Value Find out More
13% Lifetime Value Find out More
  • Ready to Grow

    It’s not enough anymore to merely drive traffic. What's essential is converting that traffic into loyal customers who believe in your brand and continuously choose it. Maximise your eCommerce potential with our holistic approach:

    Customer Value Optimisation (CVO) - Transform data into decisive actions using quantitative and qualitative insights to create powerful strategies, all ranked and fine-tuned using the PECTI Framework. The results? Enhanced Conversion Rate, increased Average Order Value, and a bolstered Customer Retention Rate. An integral part of this strategy is our meticulous email management approach, designed to nurture and retain customers, turning first-time buyers into loyal brand advocates.

    Conversion Rate Optimisation (CRO) - Your online storefront deserves perfection. We meticulously analyse and enhance your site, ensuring not only visits but conversions. From design tweaks to performance optimisation, we ensure your online presence is primed for growth.

    Find Out More 
  • Retention Marketing

    You already know that customer retention is the linchpin of sustained eCommerce success. Our Retention Marketing services are laser-focused on ensuring your customers don't just visit, they stay.

    Klaviyo Email Monthly Management: Email isn't just about sending messages; it's about building lasting relationships. Our holistic email management strategy harnesses the power of data-driven decisions to drive the retention you need. Through A/B testing, personalised email campaign management, and continuous optimisations, we turn your emails into messages that resonate, ensuring your customers feel seen, heard, and valued.

    Klaviyo Email Setup: Got an in-house email marketing team? Perfect! We’re here to supercharge your efforts. Let our experts set the stage with tailored email flows, ensuring you hit the ground running.

    Klaviyo Email Marketing Audits: Don't let potential gaps in your strategy slow you down. Our email marketing audit identifies areas of improvement, ensuring your campaigns and flows are always at their peak performance.

    Klaviyo Email Templates: Designs that dazzle and content that connects. Our templates aren't just beautiful; they're effective, ensuring every email stands out in a crowded inbox.

    Onsite Quiz: Engage your customers interactively. We'll create onsite quizzes that are more than just fun; they're tools to understand, segment, and target your audience better, making your marketing efforts more impactful.

    Find Out More 
  • Design & Development

    This isn't just about aesthetics; it's about crafting an impeccable user experience. Whether you're just starting out or looking to revamp, our Design & Development services ensure your Shopify store stands out and delivers.

    Shopify Setup: Starting from scratch? Our comprehensive Shopify setup service ensures you get off on the right foot. From selecting the ideal theme to crafting a user-friendly layout, we follow a meticulous Shopify set up checklist, ensuring every element is optimised for success.

    Shopify Store Build: Every brand is unique, and your store should reflect that. Our Shopify store builder service crafts bespoke online storefronts tailored to your brand's identity and ethos. We build, not just websites, but memorable shopping experiences.

    Shopify Redesign: Feeling like your current store lacks the modern touch? Whether it's a minor tweak or a complete makeover, our Shopify store redesign service breathes fresh life into your online presence. Reimagine, reinvent, and relaunch with confidence.

    Shopify Migration: Transitioning to Shopify? We make the migration seamless. Our team ensures that every product, customer detail, and essential data is transitioned smoothly, ensuring your business doesn't miss a beat.

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  • Adhoc eCommerce Tasks

    Stepping into the eCom world requires more than just a great product. You also need to create a memorable shopping journey for every customer. Even when you're all set up, those finer details can make all the difference.

    Shopify Setup & Store Tweaks: Ready to go but need those finishing touches? Whether it's a specific layout change, a feature integration, or streamlining your Shopify store setup, our team is here to execute with precision.

    Shopify Subscription Integration: Subscription models are game-changers. With our Shopify subscription service, we can effortlessly integrate this model into your store, ensuring a steady flow of recurring revenue and heightened customer engagement.

    Loyalty Program Implementation: Loyalty isn't just about points; it's about keeping customers around for the long haul. Need to integrate a loyalty program on Shopify? We've got you covered. Reward your customers, enhance brand affinity, and witness firsthand the power of loyalty in customer retention.

    From one-time tasks to ongoing tweaks, our team ensures that every corner of your Shopify store shines to its fullest potential. You dream it, we build it.

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  • Customer Value Optimisation

    At Blend Commerce, we believe in the power of connection. For us, it's not just about increasing numbers on your Shopify store; it's about building meaningful relationships with your customers. We do this by diving deep into both quantitative and qualitative data, ensuring we understand every nuance of your customer's journey.


    Our expertise in conversion rate optimisation services means we're always on the lookout to enhance how your site performs, ensuring visitors don't just stop by but stay and engage. But our approach extends beyond your store's layout.


    With modern shopping habits evolving, email has become a cornerstone of customer engagement. Our comprehensive email management strategy ensures you're always in touch with your customers in ways that matter. Whether it's updates, promotions, or tailored recommendations, our email campaign management has it covered, playing a vital role in improving your customer retention rate.


    To stay ahead, we continually assess and recalibrate our strategies. Our monthly email marketing reports shed light on what's working and where there's room for enhancement. Guided by the PECTI framework, we prioritise insights and actions, making sure we're always moving forward; always improving.

    Let's Talk CVO 
  • Conversion Rate Optimisation

    When it comes to your Shopify store's success, visitor engagement is just the starting point. What truly matters is turning those engagements into conversions. That's where our conversion rate optimisation services come in, driving visitors closer to that pivotal purchase moment.

    Letting the metrics lead the way, we examine every element of your site, understanding where there's potential to enhance the user experience and boost engagement. Our primary focus? The conversion rate. By honing in on this crucial metric, we ensure that every visitor's interaction with your store is seamless, persuasive, and compelling.

    Beyond just aesthetics or catchy headlines, we deeply explore the very performance of your website. It's not enough for a site to look good; it needs to function flawlessly, load swiftly, and provide intuitive navigation. These are the finer details that often make the difference between a fleeting visit and a completed purchase.

    In choosing us, you're choosing a partner who doesn't just understand the importance of conversion but is obsessively dedicated to maximising it. Let's transform your Shopify store into a powerhouse of performance, where every click has the potential to turn a visitor into a loyal customer.

    Let's Talk CRO 

This could be you

Here’s what our team achieved for our clients, and what we could do for you:
273% Increase in Email Marketing Revenue Find out More
77% Increase in CLV Find out More
38% Increase in Owned Revenue Find out More
  • Klaviyo Monthly Management

    Unlock the potential of your email marketing with Blend. As experts in Klaviyo monthly management, we merge strategic email management with actionable insights.

    Our process begins by establishing Core Flows, ensuring your audience receives tailored messages at every stage of their journey. Using A/B testing, we refine these flows to consistently resonate and drive results. But it doesn’t stop there. With our adept email campaign management, your weekly newsletters, promotions and updates are always on point, reaching the right customers with compelling content.

    Embrace a holistic email management strategy with us, and let every email work harder for your brand.

    Find Out More 
  • Klaviyo Email Setup

    Starting with Klaviyo for email marketing? We're here to help.

    Central to our approach is creating beautiful, branded email templates that not only look good but make it easy for your team to convey the right message, every time. Coupled with intuitive sign-up forms, we ensure the initial touchpoint is seamless.

    Once that's set, we move onto the Core Flows, ensuring your customers receive essential, personalised messaging to keep them engaged. For those looking to go a step further, we implement advanced flows such as Subscription, Loyalty, and Review Request Flows. And to keep everything on track, our team conducts regular email marketing audits, making sure you're always at the top of your game. Interested in diving deeper? Click below to learn more.

    Find Out More 
  • Klaviyo Audit

    Using Klaviyo but unsure if you're getting its full value? At Blend Commerce, we take a close look with our email marketing audit.

    We'll assess your setup, flows, and campaigns, making sure everything is optimised. Our team offers clear strategies based on what we find, so you don't just use Klaviyo – you excel with it. Choose from our Mini, Standard, or Advanced Audit, and ensure your email marketing is on point.

    Find Out More 
  • Klaviyo Email Templates

    Our team creates email templates that not only mirror your brand but also serve as effective tools for your email management strategy. Whether it's for regular campaigns or specific Klaviyo Flows, our designs ensure that your message stands out and resonates with your audience.

    Concerned about the effectiveness of your email campaigns? We also provide email marketing audits to evaluate and refine your strategies. Choose from our three distinct packages: Design-Only, Standard, and Premium, and up your email game.

    Find Out More 
  • Onsite Quiz

    Looking to boost your Customer Retention Rate and optimise your site's conversion? Say hello to the the transformative power of on-site quizzes.

    At Blend, we use Octane AI to develop tailored quizzes that hit home with your audience. It's not just about asking questions; it's about unveiling insights, understanding customer preferences, and guiding them to products they'll love.

    Integrating our Conversion Rate Optimisation services, our quizzes are carefully designed to captivate, engage, and convert. Discover the Blend difference today.

    Find Out More 
  • Klaviyo Integrations

    Building customer loyalty in eCommerce is all about smart integrations. With us, you can make your Shopify store more engaging by connecting Klaviyo with key apps.

    Think subscriptions, loyalty programs, on-site quizzes, and review apps, all working together. This means your customers get a smoother, more rewarding experience. With our help, you can turn one-time shoppers into repeat customers, boosting your customer retention rate. Let's make your Shopify store the go-to place for your customers.

    Find Out More 

The proof is in the pudding

And ours is delicious. Here are results our marketing team achieved after one month:
148% Increase in Campaign Revenue per Recipient compared to the previous month Find out More
126% Increase in Campaign Revenue compared to the previous month Find out More
69% Increase in Campaign Open Rates compared to the previous month Find out More
  • Bespoke Shopify Design & Build

    Are you on the hunt for a comprehensive Shopify store builder service? Look no further.

    At Blend, we don't just build, we transform. Whether you're initiating a new Shopify store build or considering a complete Shopify redesign, our team is equipped to bring your vision to life. Each Shopify store redesign is thoughtfully created to ensure your brand stands out in the digital marketplace.

    Our expertise extends beyond just aesthetics; we engineer for performance, ensuring a seamless and intuitive shopping experience. Dive into the next phase of your online journey with a tailored and dynamic Shopify store that not only looks great but performs exceptionally.

    Find Out More 
  • Shopify Migrations

    Thinking of making the move to Shopify? Our dedicated Shopify migration service is designed to make the transition as smooth as possible for businesses of all sizes.

    Whether you're coming from BigCommerce or any other platform, we ensure that every crucial aspect from your previous setup is accounted for. And, we don't just migrate to Shopify; we make it better. Every Shopify setup we undertake is guided by a thorough Shopify set up checklist, ensuring all elements, from product listings to payment integrations, are perfectly aligned with your brand's objectives.

    Migrating can be a daunting task, but with us on your side, you'll transition to a robust and streamlined Shopify storefront with confidence and ease.

    Find Out More 
  • Shopify Tailored Support Retainer

    Our Shopify Tailored Support Retainer is your solution to keeping your store optimised and up-to-date. Whether it's a tweak in design, custom functionality, or Klaviyo tasks, we've got you covered.

    You'll have a bank of hours at your disposal, and before any work begins, we'll clearly outline the scope of each task. This ensures you always know what's happening, allowing you to make informed decisions for your store.

    Partner with us, and let's keep your Shopify store running smoothly.

    Find Out More 

But hey, enough talking about it

Let us show you what our design & development team recently achieved for a client with our unique approach:
135% Average improved website performance Find out More
48% Average uplift in Revenue per Session Find out More
14% Average uplift in Conversion Rates Find out More

Leveraging Partnerships for your Growth

With our trusted partners, we bring you a suite of tools that redefine customer engagement and loyalty.

  • Harness the power of recurring revenue on your Shopify store with our Recharge expertise. We understand the nuances of subscription models and help you tap into this steady income stream. By optimising your Shopify subscription offerings with Recharge, we take your customers from one-time shoppers to loyal subscribers. Being experts in Recharge, and a wealth of knowledge around Shopify subscription management, Blend provides tailored solutions that drive profitability and customer retention, aligning with the objectives of subscription-based businesses.

  • Blend brings a fresh approach to enhancing your Shopify store with Rebuy. We tap into Rebuy's advanced algorithms to personalise your customer's shopping experience, making intelligent product recommendations that increase both satisfaction and sales.With Rebuy, customers find exactly what they need—and what they didn't know they needed. Our team integrates Rebuy seamlessly with your Shopify setup, ensuring every feature is fine-tuned to align with your sales strategy.

  • Transform casual shoppers into dedicated fans with our approach to loyalty programs. By leveraging the strengths of LoyaltyLion alongside other leading loyalty platforms, we go beyond the typical points system. We delve into creating custom-designed loyalty and rewards pages that resonate with your Shopify store's unique brand identity and values.Every customer interaction turns into a loyalty-building opportunity, boosting Customer Lifetime Value and fostering a community of brand advocates.

  • Build trust and encourage conversions with our strategic partnerships with leading review platforms like Yotpo, Judge.Me, and Reviews.io. Integrating these trusted review systems with your Shopify store, we help highlight positive customer feedback and trust signals, making them a pivotal part of the shopper's journey. This not only showcases your brand's reliability but also significantly boosts conversion rates by reassuring potential customers of their purchasing decisions.

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Why choose Blend

We're focused on the end-to-end customer lifecycle, ensuring that every touchpoint is an opportunity to delight and inspire. From intuitive site design to personalised marketing strategies, our approach is about crafting moments that keep your customers returning. It's not just about a transaction; it's about fostering a continuous relationship where every purchase feels personal, valued, and integral to your brand's story. With our know-how, your store becomes more than just a place to buy from—it's where customer loyalty and engagement grow day by day.

Don't take our word for it

Blend has been a game-changer for us at Droplette. Their deep understanding of Klaviyo and the Shopify ecosystem has proven indispensable, resulting in significant enhancements in customer retention, LTV, and conversion rates.

The value Blend brings is truly remarkable – they've managed to propel our key metrics upwards, turning ideas into results with impressive speed and efficiency. Their responsiveness and proactive approach have made them feel like an extension of our team, always ready to provide valuable insights and innovative solutions.

On top of their technical expertise, the genuine warmth and friendliness of the Blend team stand out. Working with them has been a pleasure; they're more than just a service provider, they're a vital part of our success story.

For anyone in e-commerce, I highly recommend Blend. Their dedication, knowledge, and impact on our bottom line are simply invaluable.

Ryan Nichols | Senior Director | Droplette

Our Track Record

Check out the wins we’ve celebrated with businesses just like yours.

    • 5% increase in Flow Open Rates
    • 5% increase in AOV through Flows
    • 18% increase in Flow Revenue
    • 148% increase in Campaign Revenue per Recipient
    • 69% increase in Campaign Click Rates
    • 126% increase in Campaign Revenue

    • 77% increase in Customer Lifetime Value
    • 27% increase in Onsite Revenue
    • 22% increase in Owned Revenue
    • 19% increase in Average Order Value

    • 157% increase in Revenue (over 3 years)
    • 40% increase in Conversion Rate
    • 21% increase in Average Order Value
    • 13% increase in Customer Retention Rate

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Want to see more?

Uncover the impact we've made, and imagine your own.

Explore Our Proven Results

The Blend Advantage

Differentiate your brand with Blend's signature approach to customer engagement and retention. Trust us to create experiences that captivate your audience and convert them into long-term enthusiasts of your brand. From bespoke Shopify solutions to targeted retention strategies, we ensure that every interaction with your store is memorable.

Ready for results-driven actions that not only meet but exceed your customers' expectations?

Let's Go

FAQs

If you're looking to grow your Shopify store, ideally, 12 months. If you are looking for adhoc or project work, we can also help with this and if you are keen to test the waters for growth, get in touch to book a call and we can discuss your current challenges and how we can support you.

Our Project Managers will reply to you within 1 business day or sooner. If they need an update from the team, they will update you on when you can expect to receive this.

Our team is experts in Shopify and migrating or replatforming from other platforms to Shopify. While we can provide strategies to drive Customer Lifetime Value on other platforms, your in-house development team would need to implement these onsite if you're not on Shopify.

You've come to the right place. Yes, we can!

Our team are the go-to Klaviyo email marketing experts. While we can work on other platforms, like Sendlane, for example, we are, in the words of our clients "a Klaviyo must".

Ask Andra??? Includes Discovery, Wireframing for the User Journey, UI, Development and a robust QAQC procedure.

We pride ourselves on our rigorous QAQC process. Every project undergoes multiple layers of review, from initial developer checks to detailed design alignment and functionality tests. Our unique tool, Virtuoso, further ensures every detail is perfect by automating bug detection and performance checks. For a deep dive into how we maintain the highest quality standards, we invite you to read more on our QAQC process blog.

This depends on your exact needs, but we can provide fully managed services where needed.

Yes. We can work at various levels of engagement from consulting through to a fully managed service.

Check out our case studies here -https://blendcommerce.com/blogs/case-studies

This can be arranged on a case by case basis

No, but we have a number of SEO partners who we work with in collaboration.

No, but we have a number of paid ad partners who we work with in collaboration.

Over 10 years.

Over 10 years.

Yes. Many of our clients are based in the USA, UK and Canada. We also work with brands across Europe and Australia.

While this depends on each brand, you can see the results from our clients herehttps://blendcommerce.com/blogs/case-studies

Yes we can.

Yes we can.

Yes we can.

Yes. We have a dedicated technical development lead who oversees a range of complex and custom Shopify and Shopify Plus functionality.

Blend focuses on two things,. Relationships and Quality. We believe in open, frank discussions to get things done, even when the conversation might be hard. Our QA/QC procedure also means that the quality of work we deliver is exceptionally high, and reduced the frustrating bug fixes that many Shopify brands endure.

No, but we have a number of mobile app builders who partner with Blend.

While we don't work on a performance basis, we allow clients to engage with Blend on shorter term contracts to easily evaluate the value that Blend can provide.

CVO, or Customer Value Optimisation, is a comprehensive approach that focuses on maximising the value of your customer base by enhancing their overall experience and encouraging repeat business. It encompasses various strategies, including loyalty programs, personalised engagement, and value-driven content.

CRO, or Conversion Rate Optimisation, on the other hand, is specifically aimed at increasing the percentage of visitors to your Shopify store who take the desired action, such as making a purchase. It involves tweaking and testing various elements of your website, like design, content, and user journey, to improve conversion rates.

In essence, while CRO concentrates on getting more shoppers to click 'buy,' CVO is about encouraging them to come back, engage more, and increase their lifetime value to your brand.

Absolutely! If you know exactly what you're looking for, we can scope the adhoc project for you and provide a lead time for the work required. Alternatively, if you're looking for ongoing support from our design, dev and/or marketing team, but you're not quite ready for the growth stage just yet, we can look at a retainer where we service a particular number of hours for you each month. You can raise tasks as required, we scope them and you give us the go-ahead if you're happy for us to carry out the work for you.

Get in touch